Reliability

[deilenberger]

Finally got my bike back. The total, before tax, to replace my input & output shaft seals was 376.37, of which Contego paid 328.59 and I paid 60.71. I think the reason I paid more than my 50.00 deductible is that my dealer may have neglected to get prior approval for 10.00 of shop supplies--whatever, I'm pleased. I think Contego covers seals only if you buy their coverage while the original warranty is still in effect.

Good to hear since I went for the warranty. And yes - you have to buy the coverage with an original warranty in effect to have seals covered...

[vroomr]

Incoherently stated, total payments also covered tax and shop supplies, of course. I might actually be as dumb as I look.

[rokinrider]

I have had a few Harleys and two BMW's my new 09 R12R being the first new one. BMW by far is an extremely reliable motorcycle. I wrench alot on my 00 H.D. with 60K on it. I have heard the factory has made some manufacturing shortcuts to cut productiond cost's. All manufacturer's are doing this! Cheaper bearings, seals and such. It's all about the almighty dollar. Maintain your ride and it will always be there for you, maintainenance dollars are well spent. Motorcycles do break down from time to time it's a fact of life. If you can't fix them your self I would do the extended warranty thing.
Just two cents from a Newbie.

[hjsbmw]

Has anyone gotten a quote recently on the Contego warranty? I got one online about a month ago which was in the $500 region for 36 months of their level I deal. The same thing comes back in the $700 region. Either they increased their prices or they go up as you get closer to the end of factory warranty. Mine expires June 28, 2010.

[deilenberger]

Has anyone gotten a quote recently on the Contego warranty? I got one online about a month ago which was in the $500 region for 36 months of their level I deal. The same thing comes back in the $700 region. Either they increased their prices or they go up as you get closer to the end of factory warranty. Mine expires June 28, 2010.

I placed a policy with them just about ummm... 3 weeks ago (first of April I think..)

Mine came in at around $550 or so with a $50 BMW-MOA discount (which is sent to you as a check IIRC after the first month the policy is in effect.) My bike warranty runs til early May.. or another week if I keep piling on miles. The Contego policy doesn't go into effect until one month after you purchase it. I got the fancier policy.. there were a few differences in coverage that made it seem worthwhile. 3 years, unlimited mileage.

If you're not an MOA member - you can join on-line.. I think (it was broken a week ago - but I think it's working now..)

http://www.bmwmoa.org/club/membership/ - (If it asks - I referred you - member #64,000).. Costs $40, discount on the insurance is $50 - you're $10 ahead on the deal.

[lynnboyd]

OK, that's it. I'm quitting. I quit reading this forum about a month ago because I realized it was costing me way too much money. Then today someone posted a question about one of my last posts so I logged on and now it's going to cost me another $500 for an extended warranty. I've had it. This is for people with a lot more self-control.

Lynn

WARNING: READING THIS FORUM IS HAZARDOUS TO YOUR FINANCES (with apologies to ka5ysy)

[Mollygrubber]

OK, that's it. I'm quitting. I quit reading this forum about a month ago because I realized it was costing me way too much money. Then today someone posted a question about one of my last posts so I logged on and now it's going to cost me another $500 for an extended warranty. I've had it. This is for people with a lot more self-control.

Lynn

WARNING: READING THIS FORUM IS HAZARDOUS TO YOUR FINANCES (with apologies to ka5ysy)

I feel your pain, you should see my visa bill... I mostly read it for entertainment now, and occaisionally to contribute something if I can. Oh, and to get into subdued flame wars with Chitown.

[hjsbmw]

Mine came in at around $550 or so with a $50 BMW-MOA discount.

Here is what I get for the level I policy, which is the fancier one. This is without any extras, such as the trailer option, etc. Clearly above what I remember when I got a quote about a month ago and what you paid. I emailed them, and they told me they have not increased prices lately.

Product Level I-On-Road
Term/Total cost

24 $ 684.00
36 $ 714.00
48 $ 744.00
60 $ 776.00
72 $ 810.00

PS: I am an MOA member, but even with the discount there is something off...

[deilenberger]

Does sound wrong. I just got mine out and looked:

Name: Level I - On-Road
Term Months: 36
Expire Date: Monday, Apr. 1, 2013
Term Miles : 0
Expire Miles: 0
Dealer Deductable: $50
Other Deductable: $50

Price: $564.00
Tax: $33.84
--------------
Total: $597.84

Take the $50 refund for the MOA dealie off - and it's $547.84

It can be a bit confusing on the website since the website also covers car policies, (with the same name) and water-sports vehicles, also using the same policy name. I got one quote from them that looked odd - and figured out it was actually for a car policy.

[jed1]

On Monday, I have to take my R1200R into the shop to have an engine oil seal leak fixed. I also have to get new front brake disks as the the current ones are warped and pulse quite a bit when I apply the brakes at low speed. The technician stated however, that the disks are still just within tolerance and that BMW may not replace them under warranty.

In the 11 months that I have owned my bike (its a May 2008 model, but I bought it with 5000kms on it in June 09), it has needed the following rectified:

1. New clutch slave cylinder
2. New key antenna ring
3. New front brake disks
4. New oil seal in rear of engine.

As the original post in this topic says, "Im disgusted!" I really love my R1200R, it is a fantastic bike but its got about 7 days of warranty left and Im extremely concerned that this motorcycle is going to cost me a lot more money than the significant amount Ive already spent to buy it in the first place! I thought BMW's were well regarded for their reliability!!??

Is my bike going to keep breaking? Why is a modern motorcycle breaking this much?

Safe riding to all,

Jed.

[famousperson]

I have had no issues with my 2007 (8000 miles) R yet. No battery problem, no fuel sensor strip failure nor anything else. However, when my factory warranty expired two weeks ago, I got to feeling very vulnerable. Yesterday I bought an extended warranty from my dealer for the huge sum of $1250, more than twice the amount that the others of you that have posted have paid. Teach me to be slack. I KNEW I should get it before the factory warranty was up.

It is through an outfit in Ohio called National Auto Care Corporation. The US BBB reports 26 complaints in the past 36 months, seven of those in the past year. Of the 26, 19 are listed as a dispute regarding payout. Reading the fine print, the only things not covered are brake shoes (rotors are) and the clutch. It does cover seals.

Wish me luck in 1. not having to use it and 2. if I do, that they'll be honorable about it and pay up.

Has anybody else dealt with this particular outfit? Has anybody else paid nearly as much as I did? Please, somebody say yes, if just to make me feel better for not being the only idiot.

Peter

[goo]

well, based on my extensive r1200r experience,
(3 weeks, 300 miles, no repairs.) i'm a happy camper.
i never had anything break on my (bought new) '87 r8o which the dealer took in trade.

[famousperson]

I have had no issues with my 2007 (8000 miles) R yet. No battery problem, no fuel sensor strip failure nor anything else. However, when my factory warranty expired two weeks ago, I got to feeling very vulnerable. Yesterday I bought an extended warranty from my dealer for the huge sum of $1250, more than twice the amount that the others of you that have posted have paid. Teach me to be slack. I KNEW I should get it before the factory warranty was up.

It is through an outfit in Ohio called National Auto Care Corporation. The US BBB reports 26 complaints in the past 36 months, seven of those in the past year. Of the 26, 19 are listed as a dispute regarding payout. Reading the fine print, the only things not covered are brake shoes (rotors are) and the clutch. It does cover seals.

Wish me luck in 1. not having to use it and 2. if I do, that they'll be honorable about it and pay up.

Has anybody else dealt with this particular outfit? Has anybody else paid nearly as much as I did? Please, somebody say yes, if just to make me feel better for not being the only idiot.

Peter

Well, based on the deafening silence, I guess I am the only idiot. Let this be a warning to those that may be procrastinating like I did--it'll cost you twice as much if you wait.

[deilenberger]

It is through an outfit in Ohio called National Auto Care Corporation. The US BBB reports 26 complaints in the past 36 months, seven of those in the past year. Of the 26, 19 are listed as a dispute regarding payout. Reading the fine print, the only things not covered are brake shoes (rotors are) and the clutch. It does cover seals.
Peter

Well, based on the deafening silence, I guess I am the only idiot. Let this be a warning to those that may be procrastinating like I did--it'll cost you twice as much if you wait.

Well.. just the other day the paperwork and $50 discount refund for my policy arrived (2 months after placing it - and several nagging emails by me to the Contego people) - and guess who is actually behind it? National Auto Care Corporation, from Westerville OH (isn't that where the AMA is headquartered?) Sooooo.. didn't pay near as much (I think I mentioned, typical dealer markup on these sort of policies is 100% - which is why they LOVE to sell them, no inventory and 100% profit..) I have heard of several people who had made claims against their Contego (National) policy and received reasonable service (and payment.)

I bought mine so I'll never have to use it.. but that's just me probably.

[rokinrider]

After reading this post a few times I must chime in again. Preventive maintenance is a must! I think all auto and motorcycle brands are suffering from corporate greed$$. I know Harley is having this issues and maybe BMW is too. They have gone to the cheapest vendors for seals, bearings and such. Thus widening the profit margin and giving up on some reliability issues. If it makes it past the warranty they are off the hook. It's the world we live in and I hate it. I will try to do as much on my new R bike but at one point I'm at the dealers mercy. I guess it's the price we pay to have fun..

Rokin





















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